The small variation: If you’re searching for exclusive gemstone or unique anniversary gift, Leibish & Co. features a sturdy stock of high-quality, colourful, and conflict-free expensive diamonds and gemstones. The family-run company was operating online since 1998 with an individual touch that has acquired repeat business worldwide. Leibish & Co. makes it easy to get loose stones or even utilize the cost-free „Design your“ instrument to carry your own ideal little bit of jewelry your. With decades of expertise and strong design under its strip, Leibish & Co. is found on the brink of growing their supply to watches along with other accessories.
Whenever Leibish Polnauer established 1st on-line diamond business in 1998, it got almost a complete time to upload one image and description to his internet site â but he had been a visionary exactly who watched prospective from inside the fledgling field of e-commerce. „When he sees the potential in an idea, he can try everything in the power to advance along with it,“ said Benji Margolese, Director of material advertising for Leibish & Co.
Leibish developed an effective, family-run process with his girlfriend and kids offering in authority opportunities. They usually have grown a successful online business with practices situated across the world. Leibish & Co. is actually a leader in special coloured expensive diamonds and gemstones which are hard to find in other places. The diamonds may conflict-free, which will be an important facet for many consumers.
„People arrive at all of us simply because they search for something a tiny bit different, anything more special than everyone has,“ Benji stated.
While Leibish & Co. offers top-quality standard diamonds, the organization focuses primarily on colorful, unique precious jewelry. Whenever asked precisely why the business has these increased client return price, Benji easily pinpoints the reason why.
„its a mix of exceptional services and products, fantastic service, and precious jewelry created towards the highest degrees of excellence,“ the guy said. „The precious jewelry we make is certainly not your everyday, mass-produced brand of item. Each piece is actually tailor-made to completely fit the diamond or gem picked by the client.“
A Family Affair With Personal Service
Leibish & Co. is actually a true family company, with Leibish’s household members playing important functions in the company.
Leibish serves as creator and President associated with the organization, while his partner, Rosi, could be the business‘ Events Manager. Their oldest girl, Chavi, serves as top honors Jewelry Designer â and that’s a huge duty since custom jewelry accocunts for more than 50% from the business’s company, Benji mentioned.
Leibish’s oldest daughter, Yossi, may be the President of Leibish & Co. Another boy, Shmulik, who’s a graduate with the Gemological Institute of America, will be the Chief Diamond Buyer the business. „Shmulik is actually, frankly, among many gifted shade diamond experts in the,“ Benji stated.
Leibish’s son Itzik could be the company’s COO and operates their New York office on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young children, could be the businesses CFO.
„as among the longtime members of the group, I’m able to let you know that, however, there is not any relation, they start thinking about me, and others, section of their loved ones,“ Benji stated. „most of us bring our personal expertise to the company, but come together to constantly develop the company.“
Customers are in addition addressed like household at Leibish & Co., where the company invests electricity into individual service and income. „if you’ve ever addressed one certain agent, like, this is the exact same individual could usually deal with, regardless of what you will be contacting or composing in about,“ Benji stated. „we do not trust moving customers to various divisions if they have a question or specific problem they want to manage.“
Clients result from All Over the World
Leibish provides certain various kinds of clients: you will find people, whom mostly shop through web page, merchants, and the ones from inside the trade business, which generally go to the businesses main practices in nyc, Israel, and Hong-Kong.
Almost all of Leibish & Co.’s customers are from united states of america. Its subsequent most popular market is Canada, followed by the United Kingdom, Australian Continent, Hong Kong, as well as the remainder of Europe.
Customers at every level of existence store at Leibish & Co., though most are between your centuries of 35 and 54, Benji stated. In addition, the business garners roughly 300,000 website visits every month â and helps to keep nearly all of their clients coming back again.
„along with a 70% return customer standing, we remain among the most famous organizations within our niche,“ he said.
Colourful Diamonds & Gemstones With a „Design yours“ Option
Leibish & Co. holds top-quality precious jewelry, but additionally keeps inventory freedom, specifically for internet based customers, Benji stated. The company sells countless loose diamonds and valuable gemstones, but its crucial goods are tailored precious jewelry designs.
„We hold a large assortment of multicolor diamond and gem stone jewelry, which includes of this rarest colors ever before viewed,“ he stated. „Our company is acknowledged most readily useful by the bread-and-butter services and products â yellowish diamond and red diamond involvement bands. But we offer diamonds of almost every tone, and priceless gems â including sapphires, emeralds, and rubies. We offer jewellery constructed with colorless diamonds, too, but all of our knowledge is within the arena of tone.“
For clients who have anything in your mind and want help making it an actuality, Leibish & Co. provides a „Design yours“ jewelry instrument, which Benji mentioned is the most popular item.
„Obviously, while looking for a special piece, men and women frequently desire specific stones and placing designs they will have currently fallen in deep love with,“ the guy said. The „Design your“ instrument allows consumers to create a bit by using the material, setting, and steel of these choice.
„permits these to deliver their particular desires alive â with your expertise in craftsmanship,“ Benji told you.
Extras & New on the web Tools in Store for Leibish & Co.
since it looks forward to the long term, Leibish & Co. is actually gradually shifting toward higher-ticket products and a lot more item range. The organization seems comfortable branching off to new products considering the dedication and love it pertains to perfect their recent projects.
„we now have talked-about presenting a lot of different extras â such as for example luxury watches, handbags, and even pencils,“ Benji said. „But we made a decision to hold back until we initial perfected our very own main distinct product, that is expensive jewelry.“
Leibish & Co. is researching ways to carry on refining their popular website, too. A proven way it plans to boost the on the web knowledge is through presenting augmented real life functions, which will provide virtual customers more of an in-store experience.
As a company featuring its sources in colorful diamonds and ecommerce, Leibish & Co. will continue to innovate in a traditional market which views modification just like the exception, maybe not the guideline.